Workers’ Compensation Case Managers: How They Can Drastically Improve The Outcomes for Injured Workers

By December 18, 2020 No Comments
Workers Compensation Case Managers

As a business owner, When your employee gets ill or injured at the workplace, you must ensure that they are protected.  That being said, In every Workers’ Compensation claim, it’s not just the injured employee who’s affected.  

The employer will have to worry about lost production, low morale, finding and training a temporary replacement, on top of the increased Workers’ Compensation costs.  Liberty Mutual estimated in this 2018 workplace safety index that employers paid more than $1 billion per week for direct workers’ compensation costs for disabling, nonfatal workplace injuries.

In every Workers’ Compensation case, the goal is to reduce medical costs and ensure that the best care is given to the injured employee.  One way to provide the best possible outcome of a Workers’ Compensation claim is to utilize Workers’ Compensation nurse case managers.  This article will discuss their role and how they can benefit all the stakeholders in a Workers’ Compensation case.

What Is The Role Of Nurse Case Managers In Workers Comp?

In a nutshell, nurse case managers make sure to move claims forward while focusing on the injured worker’s health and recovery.

They are hired by self-insured employers or insurance providers to handle Workers’ Compensation injury cases. They are expected to have in-depth knowledge and experience in medical management, occupational health, discharge planning, and home health care.  Their primary goal in a Workers’ Compensation claims is to help get injured workers back to their jobs.

How Can Workers’ Compensation Case Managers Benefit Not Just The Injured Employees But The Employers As Well?

  • Streamlines Process Of The Medical Care

For one, injured employees benefit from the more streamlined process of the medical care given to them.  They’ll have access to better care quality, and they’ll have better recovery outcomes, which in turn will enable them to return to work sooner.

Because when employees are satisfied by how their employer responded to their injury or illness, they return to work 50% faster at 54% lower cost for treatment.

  • Eases transition of the injured employee from hospital to home and beyond

Nurse case managers also help make the discharge from hospital to house much more manageable.  The nurse case manager can coordinate in-home medical care and treatment and assist with setting up transportation to and from appointments.

As Workers’ Compensation nurse case managers know the long-term risks and impact of serious injuries, they’ll monitor the medical care given to an injured worker and educate the family members on the patient’s needs.  And it doesn’t stop there.  Without case management, an injured worker might struggle in returning to work.  Nurse case managers stay in contact with patients from beginning to end, helping them get back to work the right way.


Case management companies benefit everyone involved in the process.  Their nurse case managers drastically improve the Workers’ Compensation outcomes for the injured workers and help reduce the employer or the insurance provider’s costs, paying for the medical services.

More specifically, utilizing Workers’ Compensation nurse case managers help in many areas of the Workers’ Compensation claims process, from obtaining information regarding the injury to updating the employer on the injured employee’s status.  A Workers’ Compensation case manager takes away the burden of the process from the employer and injured worker, allowing them to focus on the recovery.

If you’re willing to protect your business and your employees from the hassles of workers’ comp, contact us at 866.532.1929 or info@